Govalid & You: Teams
Govalid is meant to be a fluid website compliance platform that not only saves you on subscriptions & time but helps you bring your website into compliance with the various web standards. We are able to do this through the use of dedicated teams and many processes, today let’s talk about the teams and how they support your website’s compliance.
Teams
Every single account is assigned to one dedicated team and that team has a limit on the number of accounts it manages. By assigning a dedicated team, the govalid associates are able to better tailor the recommendations and workload to your needs as they continually touch your website on a regular basis. Each team is comprised of four team members:- Compliance Specialist: Our compliance specialist is a well rounded digital marketing specialist who focuses on the difficult tasks such as accessibility repairs, seo recommendations and such.
- Software Developer: Our software developers are looking for ways to improve your codebase, recommend repairs to technical seo and highlight major obstacles.
- Customer Support: This person is your go to point of contact. They are responsible for coordinating monthly meetings, fielding emails/tickets, and helping to run various tools.
- Project Coordinator: Our coordinators are skilled at running our projects many different processes that keep our platform running smoothly for you. They ensure reports and tasks are entered into the platform & sync with internal employees on upcoming deadlines.
Floaters & Specialists
In addition to the dedicated teams we have floaters. These associates move between teams to provide specific assistance for a team such as user experience surveys, graphic designers, and other specialised team members. Certain consultants can even be called in during your monthly meeting.- SEO Consultant: Stuck on something and need an independent opinion? Just ask and our seo consultants will help. Graphic & UX Designers: These consultants assist with one-off tasks for our clients.
- Testers: These are our paid third party testers who are located all over the world using various devices & operating systems. They help us test the sites for very specific purposes providing you with unique insights and tasks.
- Content Writers: Our writers help craft unique seo content suggestions and sometimes full build-outs of new pieces of content to assist you.